Answers to medical transportation questions

Individuals without access to reliable transportation can use non-emergency medical transportation to get to hospital appointments, dialysis, or to run their personal and household errands.Seniors, disabled individuals, and wheelchair users can use Medicare, Medicaid, or private insurance to pay for non-emergency medical transportation to their doctor's appointments, medical procedures, or discharge.

Medicaid and Medicare both cover transportation to appointments using services such as iMedic Transportation. Many private insurance companies also offer benefits to ensure individuals without a reliable way to get to appointments have resources. However, transportation for personal errands such as grocery shopping is an out-of-pocket expense for individuals.

When you have an appointment in the Dallas-Fort Worth area, contact our team to schedule a ride. We provide pick-up and drop-off for hospital appointments, dialysis, and an in-patient procedure discharge. iMedic Transportation offers rides for personal errands, including grocery shopping, household errands, and events.

iMedic Transportation bills through your insurance for rides to and from the hospital, doctor appointments, or dialysis. We require a non-refundable $75 deposit for transportation for personal errands, paid either by debit or credit card. Depending on customer location, rides range from $150 to $200. The total cost is determined by mileage.

We stand out from the competition by being professional, honest, and courteous. Our team members genuinely enjoy working with people, so you're always picked up by a friendly driver. A core principle of our business is clear communication; we'll call with an estimated time of arrival and text with updates about where we are so you're never left waiting.